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Garage door torsion spring replacement in progress — ROLL Garage Door technician

Garage Door Spring Repair & Replacement | ROLL

Won't budge. Feels heavy. Spring's gone.

Same-day spring replacement, both springs done together, with a full safety inspection included.

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WHAT YOU NEED TO KNOW

Springs fail without warning. They carry the entire weight of the door under heavy tension, and when one goes, the door becomes dangerous to operate, sometimes impossible. ROLL replaces both torsion and extension springs with professional-grade hardware; and we always replace both at the same time because they wear together. Leaving the second one in place just buys you another breakdown. Every replacement includes a full safety inspection and warranty coverage. Because a real repair fixes the problem, not half of it.

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Licensed & Insured

MHIC# #168040

DC # #420225000057

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Top Brands

Amarr | Clopay | Craftsman

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Same Day Service

Most installations completed in one day.

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Written Estimates

No hidden fees. No surprises.

Spring Repair

Why Both Springs Get Replaced, Every Time

Torsion springs mount above the door and twist to store lifting energy. Extension springs run along the tracks and stretch instead. Both types are rated for a set number of open-close cycles — usually around 10,000, or roughly seven to ten years of typical use — and both springs on a door are installed at the same time, which means they wear out at close to the same time too. Replacing only the failed one leaves a second breakdown a few weeks or months out, on a schedule you don't control. ROLL replaces both in the same visit, which costs less than two separate service calls and keeps the door's lift balanced instead of pulling to one side.

Get Spring Help
Repair or Upgrade to High-Cycle Springs?
Standard springs are built for about 10,000 cycles. High-cycle springs, rated for 25,000 or more, cost a little more upfront and roughly double the interval before you're back here again — worth considering if the door cycles more than a couple of times a day, which describes most households with two working adults and a car each.
The Spring Repair Process

What a Spring Repair Visit Looks Like

Most spring replacements take two to three hours, assuming no complications with the door's track or hardware. ROLL diagnoses the failure, confirms spring type and size, replaces both springs, and runs a full safety and balance check before calling the job done.

Why This Isn't a DIY Repair

A garage door spring stores enough energy, under tension, to cause serious injury or worse if it's released the wrong way — whether it's already broken or still intact and being removed. Every ROLL spring replacement includes proper tensioning, and a full function check before the technician leaves — the same inspection that catches a second problem before it strands your car in the garage.

How to Tell Your Spring Is Broken

    ● The door only opens five or six inches off the ground, then stops
    ● You can see a visible gap or separation in the spring above the door
    ● The door feels far heavier than usual when lifted manually
    ● A loud bang came from the garage right before the door stopped working
    ● The opener strains trying to lift the door
Frequently Asked Questions

Can I open my garage door manually if a spring is broken?

Only with extreme caution, and only briefly to move a vehicle in an emergency. The door will be far heavier than normal and can drop suddenly. Use the manual release cord and stay clear of the door's path.

Can I just replace the broken spring and leave the other one?

Yes, but the second spring was installed at the same time and is close to the same wear point, so a second failure within weeks or months is likely. Replacing both in one visit is the standard ROLL recommends and performs.

How long do garage door springs last?

Standard springs are rated for about 10,000 cycles, roughly seven to ten years for a typical household. High-cycle springs roughly double that.

How much does spring repair cost?

Cost depends on spring type, size, and whether an upgrade to high-cycle springs makes sense for your household. ROLL provides a written estimate before any work starts, with no hidden fees added afterward.

Is a broken garage door spring an emergency?

It's not usually a life-safety emergency unless the door is stuck in a position that traps a vehicle or leaves the property exposed, but it does make the door unsafe to operate and should be handled quickly.
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ROLL WITH US

Spring repair coverage runs across Prince George's, Montgomery, Charles, and Anne Arundel County, plus Washington, DC — with regular service in Bowie, Lanham, Crofton, Upper Marlboro, and Laurel.

Fully stocked service vehicles mean most spring calls are same-day, requested before 4 PM. MHIC-licensed (#168040), DC-licensed (#420225000057), insured, with a written estimate before work starts and a labor warranty on the finished repair — no emergency markup just because your door happens to break on a Saturday.

A broken spring never catches you at a good time. Request same-day spring repair. Call 240-671-4118 or request service online.

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